45% of people read multiple reviews before booking a flight or a holiday.
So, making sure you're getting the most from your feedback is crucial for travel agents both online and in-branch when looking to increase bookings and create memorable experiences for holidaymakers.
Our experts give you the lowdown on Feefo's best practice guide for the travel industry.
- How to increase response rates
- Where to show off your feedback across your customer journey
- How to integrate reviews in your digital marketing to boost SEO and online visibility
- How to collect insight from the right people, at the right time to learn and improve your customer experience
Have a listen!