We asked 2,000 UK shoppers what they thought about online reviews. Here's what they had to say.
Download the full report today! Click the button below.
- Industries
- Retail
Online & Offline Retailers - Services
Training, Legal, Home, Personal - Property
Estate Agents, Property Websites - Gaming
Bingo, Betting, Online Games - Finance
Insurance, Banking, Loans - Travel
Agents, Flights, Holidays, Experiences - Recruitment
Agents, Employment Websites - Automotive
Manufacturers, Sales, Leasing, Hire
- Retail
- Products
- Connect
- Campaign Manager Tool
Reach out at any stage of the journey with tailored feedback requests - Feefo SMS
Engage with your customers anywhere, any time - Net Promoter Score®
Discover how your customers feel toward your business in an instant - Feefo Places
Collect reviews in your stores as well as on your website - Feefo Surveys
Access a wider audience for feedback anywhere, anytime
- Campaign Manager Tool
- Convert
- PPC Enhancements
Use reviews to create better performing paid search ads - Review Enhanced Ads
Automatically enhance your ad campaigns with review snippets - Advertising for Facebook
Seamlessly add your Feefo reviews to your Facebook advertising - SEO Benefits
Improve your online visibility and qualify for those all-important Google stars - Photo and Video Reviews
Bring reviews to life with user-generated content - Smart Themes
Help customers find the most relevant feedback – fast!
- PPC Enhancements
- Optimise
- Connect
- Solutions
- Customer Experience
Learn how to measure and enhance your customer experience - Customer Retention
Why retention is just as important to your business as acquisition - Business Growth
How to identify opportunities and build your growth strategy - Customer Acquisition
Is your customer acquisition strategy up to scratch?
- Customer Experience
- Plans
- Resources
- Case Studies
Proven results from Feefo clients - Customer Stories
Inspiring success stories - Guides & E-books
Information and guidance - Blog
Advice and inspiration - Webinars & Podcasts
The latest discussions - Reports
Industry insights - Videos
The latest releases - Logo Library
Download our assets - Knowledge Base
Information for existing clients - Status
Feefo Status - Release Notes
Improvements and new features - Trusted Service
Awards info & assets
- Case Studies
- About
- Trusted Service
- Industries
- Retail
Online & Offline Retailers - Services
Training, Legal, Home, Personal - Property
Estate Agents, Property Websites - Gaming
Bingo, Betting, Online Games - Finance
Insurance, Banking, Loans - Travel
Agents, Flights, Holidays, Experiences - Recruitment
Agents, Employment Websites - Automotive
Manufacturers, Sales, Leasing, Hire
- Retail
- Products
- Connect
- Campaign Manager Tool
Reach out at any stage of the journey with tailored feedback requests - Feefo SMS
Engage with your customers anywhere, any time - Net Promoter Score®
Discover how your customers feel toward your business in an instant - Feefo Places
Collect reviews in your stores as well as on your website - Feefo Surveys
Access a wider audience for feedback anywhere, anytime
- Campaign Manager Tool
- Convert
- PPC Enhancements
Use reviews to create better performing paid search ads - Review Enhanced Ads
Automatically enhance your ad campaigns with review snippets - Advertising for Facebook
Seamlessly add your Feefo reviews to your Facebook advertising - SEO Benefits
Improve your online visibility and qualify for those all-important Google stars - Photo and Video Reviews
Bring reviews to life with user-generated content - Smart Themes
Help customers find the most relevant feedback – fast!
- PPC Enhancements
- Optimise
- Connect
- Solutions
- Resources
- Case Studies
Read success stories - Guides & E-books
Information and guidance - Blog
Advice and inspiration - Webinars & Podcasts
The latest discussions - Reports
Industry insights - Videos
The latest releases - Logo Library
Download our assets - Knowledge Base
Information for existing clients - Status
Feefo Status - Trusted Service
Awards info & assets
- Case Studies
- About
- Trusted Service
- Industries
- Retail
Online & Offline Retailers - Services
Training, Legal, Home, Personal - Property
Estate Agents, Property Websites - Gaming
Bingo, Betting, Online Games - Finance
Insurance, Banking, Loans - Travel
Agents, Flights, Holidays, Experiences - Recruitment
Agents, Employment Websites - Automotive
Manufacturers, Sales, Leasing, Hire
- Retail
- Products
- Connect
- Campaign Manager Tool
Reach out at any stage of the journey with tailored feedback requests - Feefo SMS
Engage with your customers anywhere, any time - Net Promoter Score®
Discover how your customers feel toward your business in an instant - Feefo Places
Collect reviews in your stores as well as on your website - Feefo Surveys
Access a wider audience for feedback anywhere, anytime
- Campaign Manager Tool
- Convert
- PPC Enhancements
Use reviews to create better performing paid search ads - Review Enhanced Ads
Automatically enhance your ad campaigns with review snippets - Advertising for Facebook
Seamlessly add your Feefo reviews to your Facebook advertising - SEO Benefits
Improve your online visibility and qualify for those all-important Google stars - Photo and Video Reviews
Bring reviews to life with user-generated content - Smart Themes
Help customers find the most relevant feedback – fast!
- PPC Enhancements
- Optimise
- Connect
- Solutions
- Resources
- Case Studies
Read success stories - Guides & E-books
Information and guidance - Blog
Advice and inspiration - Webinars & Podcasts
The latest discussions - Reports
Industry insights - Videos
The latest releases - Logo Library
Download our assets - Knowledge Base
Information for existing clients - Status
Feefo Status - Trusted Service
Awards info & assets
- Case Studies
- About
- Trusted Service
USA 
AUS