CONNECT

Feefo Surveys

Look beyond your sales cycle and reach out to existing and potential customers at any touchpoint and on any channel

Key Benefits:

Quick and easy feedback in an instant
Reach a wider audience to perfect your customer experience
Connect with your employees and improve engagement
Get a clear picture with AI technology as standard

Key Features

The feedback you need - fast!

Get quick feedback whenever and wherever you need it by sharing a simple link. Access a wider audience to gain vital information about your brand and your customer experience.
Personalised feedback journeys

Acknowledging how people are feeling has never been more important. Vary your questions based on your user responses to boost engagement and response rates.
Simple reporting - instant insight

Identify reoccurring themes and get a view of how people feel towards your business in an instant with sentiment analysis at no extra cost.

Key Features

The feedback you need - fast!

Get quick feedback whenever and wherever you need it by sharing a simple link. Access a wider audience to gain vital information about your brand and your customer experience.

Personalised feedback journeys

Acknowledging how people are feeling has never been more important. Vary your questions based on your user responses to boost engagement and response rates.

Simple reporting - instant insight

Identify reoccurring themes and get a view of how people feel towards your business in an instant with sentiment analysis at no extra cost.

“Feefo has been a crucial tool in helping to encourage reviews from our customers, whilst also giving greater insight into what our customers really think about our agency, track key trends and better report on branch performance across the entire business.”

Nick Moir, Head of Marketing