CONNECT

Campaign Manager Tool

Reach out to your customers at any stage of their journey with feedback requests tailored specifically to them.

Key Benefits:

Increase your response rate
Improve every stage of your customer journey
Strengthen your customer relationships

Key Features

Collect feedback at every touchpoint

Understand how customers feel at every stage of their journey, from sale through to experience
Tailor feedback requests to your audiences

Treat customers as individuals with fully customised feedback requests and increase your response rates
Create private feedback campaigns

Analyse the more sensitive areas of your service and keep reviews private from the public

Key Features

Collect feedback at every touchpoint

Understand how customers feel at every stage of their journey, from sale through to experience

Tailor feedback requests to your audiences

Treat customers as individuals with fully customised feedback requests and increase your response rates

Create private feedback campaigns

Analyse the more sensitive areas of your service and keep reviews private from the public

“Our partnership with Feefo has taught us a lot about our business, all through the opinions of our students. With Campaign Manager Tool we've managed to increase our response rates by over 300%”

331% Increase in Response Rate