Get even more value from Feefo by adding these features


Feefo Surveys

Reach out at any touchpoint and on any channel for the insight you need to perfect your CX!


Performance Profiling

Use the latest AI tech to identify recurring themes affecting your business


Campaign Manager Tool

Reach out at any stage of the journey with tailored feedback requests


Smart Themes

Help customers find the relevant feedback. Boost consumer confidence and reduce basket abandonment


Review Enhanced Ads

Automatically enhance your ad campaigns with review snippets


Advertising for Facebook

Seamlessly add your Feefo reviews to your Facebook advertising


Feefo Places

Get the whole picture. Collect reviews in your stores as well as from your website


Net Promoter Score

Measure customer loyalty and identify where you're going right and wrong


Insight Tags

Tag, track and report on key themes that are important to you across your feedback

Frequently Asked Questions

Are there set Feefo pricing plans?

We know that every business and industry is different, so our team works hard to provide you with a package and individual pricing plan that is tailored to meet your needs. Whether you’re just starting to connect with your customers or ready to delve into the detail, we’ll make sure that you only pay for the items you need, keeping your business costs to a minimum.

Do you offer a basic pricing plan?

We don’t have a fixed basic pricing plan as every business has different requirements, but we can tailor a pricing plan to suit your needs and your budget. We’ll only set you up products that will work for you and are within your means, no matter how many reviews you wish to send.

How is Feefo's price calculated?

Our pricing plans are tailored to you and your business. The price you pay will be based on several factors, including how many feedback request you’re likely to send in a month (typically based on your company’s monthly transaction volume), plus any additional products you purchase to help increase your insight, boost conversion and improve your customer experience.

Does the price include training and support?

Every Feefo plan includes full onboarding and set-up support, as well as ongoing guidance from our dedicated UK-based support team, so you know you’re in safe hands from day one.

Calculate the ROI of reviews for your business

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