We know that every business is different. We're here to help you tailor a plan to suit your specific needs and achieve your objectives.

Everything you need to get started

Collect and respond to service and product reviews
Comprehensive reporting
Qualify for Google organic stars
Qualify for seller ratings in Google ads
Website integration
Social media integration
Set-up support
Ongoing support
  • Upload sales
  • Tailor your campaign
  • Set up reminders
  • Feedback request emails
  • Import third-party reviews
  • Product and service rating
  • Respond to reviews
  • Trusted Google partner
  • Multiple product reviews
  • eCommerce integration
  • Social sharing
  • Facebook reviews tab
  • Schedule reports
  • Daily reporting summaries
  • Product performance reporting
  • Feedback reports
  • Export reviews
  • Reputation management
  • Add notes
  • Re-rate support
  • Large range of review widgets
  • Dedicated reviews page
  • Annual Trusted Service Awards
  • Collect photo and video reviews
  • KPI report
  • Developer integration
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Get even more value from Feefo by adding these features

Campaign Manager Tool

Reach out at any stage of the journey with tailored feedback requests

Net Promoter Score®

Measure customer loyalty and identify what your service is getting right and wrong

Performance Profiling

Use the latest AI tech to identify recurring themes affecting your business

Smart Themes

Help customers find the most relevant feedback – fast!

Advertising for Facebook

Seamlessly add your Feefo reviews to your Facebook advertising

Feefo Places

Collect reviews in your stores as well as on your website

Insight Tags

Tag, track and report on key themes that are important to you across your feedback

Review Enhanced Ads

Automatically enhance your ad campaigns with review snippets

Feefo SMS

Engage with your customers anywhere, any time

See what Feefo can do for your business

Enter your monthly metrics to calculate potential return on investment.
Calculate your ROI

Frequently Asked Questions

Are there set Feefo pricing plans?

We know that every business and industry is different, so our team works hard to provide you with a package and individual pricing plan that is tailored to meet your needs. Whether you’re just starting to connect with your customers or ready to delve into the detail, we’ll make sure that you only pay for the items you need, keeping your business costs to a minimum.

How is Feefo’s pricing calculated?

Our pricing plans are tailored to you and your business. The price you pay will be based on several factors, including how many feedback request you’re likely to send in a month (typically based on your company’s monthly transaction volume), plus any additional products you purchase to help increase your insight, boost conversion and improve your customer experience.

Does the price include training and support?

Every Feefo plan includes full onboarding and set-up support, as well as ongoing guidance from our dedicated UK-based support team, so you know you’re in safe hands from day one.

Do you offer a basic pricing plan?

We don’t have a fixed basic pricing plan as every business has different requirements, but we can tailor a pricing plan to suit your needs and your budget. We’ll only set you up products that will work for you and are within your means, no matter how many reviews you wish to send.

Have questions? Talk to a Feefo consultant

Contact now