Industry

Finance

Your customers need to know they can trust your business to look after their money. Whether you’re an established financial institution or a new wave FinTech start-up, Feefo can help you increase customer loyalty, showcase your customer service and stand out online in an increasingly competitive financial market.

Key Benefits:

Boost retention and build lasting customer relationships
Improve your customer experience to match growing consumer expectations
Increase credibility and trust
Get greater insight into what your customers want from your service

Key Features

Collect real reviews, from real customers

Collect genuine feedback you can trust and discover what your customers really think about your business
Complete analytics and reporting suite

Gather unrivalled business intelligence to drive better decisions and improve your customer experience
Comprehensive website, social and search integrations

Easily add reviews across your online channels to create a complete digital experience that stands out from the competition

Collect real reviews, from real customers

Collect genuine feedback you can trust and discover what your customers really think about your business

Complete analytics and reporting suite

Gather unrivalled business intelligence to drive better decisions and improve your customer experience

Comprehensive website, social and search integrations

Easily add reviews across your online channels to create a complete digital experience that stands out from the competition

Associated Products

Net Promoter Score®

Measure customer loyalty and start building better relationships

Campaign Manager Tool

Reach out at any stage of the journey with tailored feedback requests

Performance Profiling

Automatically analyze your reviews and identify reoccuring feedback with our AI technology

“Feefo has allowed us to show the physical evidence and proof of how strong our customer service is. We share this evidence with our prospects to help win more business."

Oliver Leyens, Director

59% increase in web traffic