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Faces of Feefo: Amy Cox

Published on 16 August, 2019

In this week's Faces of Feefo, we speak to Senior Content Marketing Executive Amy Cox.

How long have you been working at Feefo?

8 months.

What’s a typical day for you at Feefo?

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I work as the Senior Content Marketing Exec, and as cliché as it sounds, no day in this department is the same! Most days are a mix of brainstorming ideas with the team, chatting with our designer, planning the delivery of content, and of course, a fair bit of writing! It’s not all about writing blog posts, though. The content team can be found editing videos, putting together presentations, creating sales collateral, working on the website, writing ebooks, creating webinars – the list goes on!

What’s the best customer experience you’ve ever received?

My wedding photographer absolutely aced it! She really went above and beyond to make the experience special. We met a few times for drinks before we booked her, she did a mini photo shoot with us before the wedding, and she kept in touch with us the whole time – we even still chat now! The photos were incredible, and she surprised us with some of her favourite prints in a personalised wooden box a few weeks after the wedding, which was such a nice touch!

What do you do when you’re not in the office?

We’ve just bought our first house, so we spend most of our spare time painting, or in the aisles of B&Q! When I’m not decorating, you’ll probably find me in a pub or restaurant in Southsea, on the quest for the world’s best burger – suggestions are welcome!  

What’s the best thing about working at Feefo?

I love the atmosphere at Feefo – it’s full of people who are genuinely passionate about the product, are a joy to work with and are all so clearly excited about where Feefo is heading. I also love the creative freedom that comes with the role. It’s unusual to work somewhere where your ideas and suggestions are so welcomed, and there’s a real opportunity to drive change and make things happen!