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Campaign Manager Tool

Reach out to your customers at any stage of their journey with feedback requests tailored specifically to them.

Key Benefits:

  • Increase your response rate

  • Improve every stage of your customer journey

  • Strengthen your customer relationships

Key Features

  • Collect feedback at every touchpoint

    Understand how customers feel at every stage of their journey, from sale through to experience

  • Tailor feedback requests to your audiences

    Treat customers as individuals with fully customised feedback requests and increase your response rates

  • Create private feedback campaigns

    Analyse the more sensitive areas of your service and keep reviews private from the public

Key Features

Collect feedback at every touchpoint

Understand how customers feel at every stage of their journey, from sale through to experience

Tailor feedback requests to your audiences

Treat customers as individuals with fully customised feedback requests and increase your response rates

Create private feedback campaigns

Analyse the more sensitive areas of your service and keep reviews private from the public

Associated Products

Net Promoter Score®

Discover how your customers feel toward your business in an instant

Feefo SMS

Engage with your customers anywhere, any time

Insight Tags

Tag, track and report on key themes that are important to you, across your feedback

“Our partnership with Feefo has taught us a lot about our business, all through the opinions of our students. With Campaign Manager Tool we've managed to increase our response rates by over 300%”

331%
Increase in Response Rate

Contact us for more information about Campaign Manager Tool

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