Reports

The Feefo Gaming Report 2019

Published on 16 September, 2019

What’s inside?

Huge numbers of UK citizens enjoy regular gaming. Yet despite its success, the gambling industry still
has a problem with its reputation. Less than a third of respondents in the annual Gambling Commission survey thought the industry trustworthy and fair. 

It’s against this background that Feefo conducted its second annual research project exploring the
attitudes of 1,000 UK customers and 50 decision makers in the industry.

The Feefo gaming report covers:

  • Player loyalty
  • The importance of brand reputation
  • How to build trust with customer feedback
  • The impact of AI and technology on the gaming industry

To access the report, simply pop in a few details in the form below.

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