All this additional insight has helped Alternative Airlines develop an exceptional user experience that’s been built through the voice of their customers. The company has now been awarded Feefo’s Trusted Service award for 2017, 2018 and 2019, proving the quality of their platform to future travellers, and cementing trust in the brand and the niche airlines they help promote.
Their fantastic Feefo rating of 4.4 out of 5 from more than 2,000 reviews, is now proudly displayed across every page on their website using Feefo’s reviews integration. Prominently showing customer reviews on your website is a great way of increasing consumer confidence and has helped play a part in Alternative Airlines increasing online bookings by 117% year on year.
Having the tools to be able to listen and learn from the real opinions of their genuine customers is helping lay the foundations for future success. With annual revenue growth of 86% for 2018, Alternative Airlines continue to go from strength to strength!