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Smart Themes

Transform your customer journey by showcasing the right reviews at the right time to help shoppers find the feedback they need – and give them the confidence to buy!

Key Benefits:

  • Create personalised shopping experiences across the customer journey

  • Reduce basket abandonment and boost conversions up to 13%

  • Fully customise our all-new Topic and Snippet widgets to match your brand

Key Features

  • Identify popular themes

    Our AI technology automatically groups popular themes from your feedback to save shoppers time and make the buying decision easier than ever

  • Enhance the customer journey

    From home page to checkout, seamlessly integrate review snippets to increase customer confidence and reduce basket abandonment

  • Complete customisation

    Exclusive access to our widget customisation menu, where you can fully brand your Topic and Snippet widgets

Key Features

Identify popular themes

Our AI technology automatically groups popular themes from your feedback to save shoppers time and make the buying decision easier than ever

Enhance the customer journey

From home page to checkout, seamlessly integrate review snippets to increase customer confidence and reduce basket abandonment

Complete customisation

Exclusive access to our widget customisation menu, where you can fully brand your Topic and Snippet widgets

“We have been impressed by the success of Smart Themes. By giving our customers the opportunity to read only the reviews that are relevant to them, we make it easy.”

Laura Croucher, Head of Digital
13%
increase in online conversions

Contact us for more information about Smart Themes

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