CONNECT

Net Promoter Score®

Get an instant snapshot of how your customers feel toward your business and start building better relationships.

Key Benefits:

  • Find out if you’re getting it right or wrong

  • Stop issues from escalating

  • Get ahead of your competitors

Key Features

  • Measure your level of customer loyalty

    Are you creating advocates or are you at risk of losing customers to competitors?

  • Set up alerts based on scores

    Act fast on low NPS scores and solve customer issues quickly

  • Include the NPS scale within your feedback form

    Ask your customers if they would recommend you as part of your Feefo feedback request

Key Features

Measure your level of customer loyalty

Are you creating advocates or are you at risk of losing customers to competitors?

Set up alerts based on scores

Act fast on low NPS scores and solve customer issues quickly

Include the NPS scale within your feedback form

Ask your customers if they would recommend you as part of your Feefo feedback request

“Feefo transparently and independently verifies our customer reviews in real time, whilst allowing us to track our “world class” Net Promoter Score of 94"

Paul Parkinson, Managing Director
94
Net Promoter Score

Contact us for more information about Campaign Manager Tool

Request Free Demo